Information we collect
- Account details such as username, email address and securely hashed password.
- Order details such as selected products, delivery or collection preference, name, telephone number and delivery address.
- Contact-form information such as your name, email, phone number and message.
- Newsletter email addresses when you choose to subscribe.
- Basic technical security information required to protect the website from abuse.
How we use information
We use information to provide accounts, process and manage orders, answer enquiries, send requested password-reset links, deliver newsletter updates, prevent fraud and keep the website secure.
Legal bases
We process order and account information to perform a contract or take steps requested before a contract. We process enquiries for our legitimate business interests. Newsletter marketing is based on consent and may be withdrawn at any time.
Sharing and service providers
Information may be processed by hosting, email-delivery and other service providers acting on our instructions. We do not sell personal information.
Retention
We retain information only as long as reasonably required for the purpose collected, legal obligations, dispute resolution and security. Password-reset tokens expire automatically.
Your rights
Depending on applicable UK data-protection law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw marketing consent.
Security
The website uses salted password hashing, secure session controls, request validation and access restrictions. No online system can guarantee absolute security.
Contact
For privacy questions, email info@sweetbakeart.co.uk, call 01323 301057, or write to Sweet BakeArt, Unit 7F Southbourne Business Park, Courtlands Road, Eastbourne BN22 8UY.
Need a little help?
Our team is available for questions about orders, accounts, privacy or these terms.
